Data & Privacy

fb77 Privacy Policy – How We Handle Your Personal Data

This Privacy Policy explains what personal information fb77 collects from players in the Philippines, how it is used, and the steps we take to keep it secure. By using our platform, you agree to the practices described on this page.

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What We Collect and Why

1. Information We Collect

When you register an account on fb77, we collect personalinformation such as your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect your billing address and preferred payment method details when you make a deposit or request a withdrawal in Philippine pesos. During your use of the platform, we automatically gather technical data including your device type, operating system, browser version, IP address, and session activity logs. This information helps us verify your eligibility, process transactions securely, and maintain the integrity of your account. We do not collect any information beyond what is necessary to operate the platform and comply with applicable regulations in the Philippines.

2. How We Use Your Information

Your personal data is used primarily to create and manage your fb77 account, verify your identity in line with responsible gaming and anti-fraud requirements, and process deposits and withdrawals in Philippine pesos. We also use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Aggregated and anonymised usage data may be used internally to improve platform performance, fix technical issues, and develop new features for Filipino players. We do not use your personal information to build advertising profiles or sell data to third-party marketing companies. Any communication we send you is directly related to your account activity or platform updates, not unsolicited promotional material from outside parties.

3. Sharing of Personal Data

fb77 does not sell, rent, or trade your personal information to any third party under any circumstances. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary to perform those specific functions. All third-party service providers we work with are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose personal information if required to do so by law, court order, or a regulatory authority with jurisdiction over online gaming operations in the Philippines. In all other cases, your data remains strictly within the fb77 platform environment.

4. Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable laws and regulations governing online gaming in the Philippines. Transaction records, identity verification documents, and account activity logs may be kept for a minimum of five years to comply with anti-money laundering and financial reporting obligations. If you request account closure, we will deactivate your account and cease active processing of your data, though certain records may be retained for the legally required retention period. You may contact our support team to enquire about the specific retention period applicable to your account data. Once the retention period has expired, your personal information will be securely deleted or anonymised.

5. Security Measures

We use industry-standard security technologies to protect your personal data, including encrypted data transmission via HTTPS, secure server environments, and access controls that limit who within our organisation can view your information. Passwords are stored using one-way hashing and are never accessible in plain text by any member of our team. We conduct regular security reviews to identify and address potential vulnerabilities in our systems. In the event of a data breach that affects your personal information, we will notify you and the relevant authorities in accordance with applicable data protection regulations. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your fb77 account.

6. Your Rights as a Player

As a player based in the Philippines, you have the right to request access to the personal data we hold about you, ask us to correct any inaccurate information, and in certain circumstances request that your data be deleted. You may also request that we restrict the processing of your data while a correction or deletion request is being reviewed. To exercise any of these rights, please contact our support team with your account details and a clear description of your request. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable regulations. If you have concerns about how your data is being handled, you also have the right to raise a complaint with the relevant data protection authority in the Philippines.

7. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our platform, applicable laws, or data handling practices. When we make material changes, we will update the date at the top of this page and, where appropriate, notify registered players via their account email address. Continued use of the fb77 platform after any update constitutes your acceptance of the revised policy. We recommend reviewing this page periodically so you remain informed about how your personal information is protected. If you have any questions about this policy or our data practices, the FAQ page provides additional guidance on common privacy-related questions.

Last reviewed: 2025. This policy applies to all players using the fb77 platform in the Philippines.

Common Questions About Your Data

Quick answers to what Filipino players most often ask about privacy and data handling on fb77.

No. fb77 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. Your data is used solely to operate your account, process transactions, and comply with legal obligations applicable to online gaming platforms in the Philippines. We only share limited data with trusted service providers who help us run the platform — such as payment processors and identity verification services — and they are contractually bound to handle your information securely. If you have concerns about how your data is used, you can review the full details in the Privacy Policy above or contact our support team directly.

You can request a copy of the personal data we hold about you by contacting our support team with your registered account details and a clear description of what you would like to access. We will verify your identity before processing the request to ensure your data is not disclosed to an unauthorised party. Once verified, we will provide the requested information within a reasonable timeframe in accordance with applicable data protection regulations in the Philippines. There is no fee for making a standard data access request. If you believe any of the information we hold is inaccurate, you can also request a correction at the same time.

When you close your fb77 account, we will deactivate it and stop active processing of your personal data for platform purposes. However, certain records — including transaction history, identity verification documents, and account activity logs — may be retained for a minimum of five years to comply with anti-money laundering and financial reporting obligations under Philippine law. Once the legally required retention period has passed, your data will be securely deleted or anonymised so it can no longer be linked back to you. If you have questions about what specific data is retained after account closure, please contact our support team for clarification.

Yes. All payment information submitted through the fb77 platform is transmitted using encrypted HTTPS connections and handled by trusted payment processors who meet industry security standards. We do not store full card numbers or sensitive payment credentials on our own servers. Payment data is processed through secure third-party gateways that specialise in handling financial transactions for online platforms serving players in the Philippines. If you notice any suspicious activity related to your payment method or account balance, contact our support team immediately so we can investigate and take appropriate action.

Your Privacy Matters to Us

Have more questions about how your data is handled? Visit our FAQ page for plain-language answers, or create a free account and experience a platform built with Filipino players' security in mind.